Frequently Asked Questions | Mik Oy
Have questions about our moving and cleaning services in Helsinki? You are in the right place. Below you will find honest answers to the most common questions our customers across Helsinki, Espoo, Vantaa, Järvenpää and the wider Uusimaa region ask before booking with Mik Oy. If you cannot find what you are looking for, feel free to contact us directly and we will get back to you promptly.
Moving and Cleaning Services FAQ | Helsinki and Uusimaa
Questions About Moving Services
How much does moving cost in Helsinki?
Moving costs in Helsinki depend on the size of your home, the distance of the move, and whether you need additional services like furniture assembly or packing. At Mik Oy, we offer transparent, fair pricing with no hidden fees. The best way to get an accurate number is to request a free quote – we typically respond within 24 hours.
How should I prepare my home before the movers arrive?
We recommend labelling your boxes clearly, setting fragile items aside with extra padding, and clearing pathways through hallways and doorways. This helps our team work efficiently and reduces the risk of any damage. For a full guide, see our residential moving service page.
Can you disassemble and reassemble my furniture?
Yes, our movers can disassemble and reassemble beds, wardrobes, shelving units, and other large furniture as part of your move. Just mention this when you book your service so we can allocate the right time and tools.
Do you move items up or down multiple flights of stairs?
Yes, our team is fully equipped to handle moves in apartments with or without lifts, including multi-floor carry jobs. We serve buildings across Helsinki, Espoo, Vantaa and surrounding cities regardless of floor level.
What happens if my moving date changes at the last minute?
Simply contact us as soon as possible and we will do our best to reschedule. We understand that moving plans can change unexpectedly. Reach us by phone or email via our contact page.
Do you offer evening or weekend moving services in Helsinki?
Yes, we offer flexible scheduling including evenings and weekends across Helsinki, Espoo, Vantaa and Uusimaa. We operate Monday to Saturday 9AM to 6PM. For availability, get in touch or request a quote.
How do you protect furniture and fragile items during a move?
We use moving blankets, stretch wrap, straps, and protective padding to secure all items during transport. Fragile items receive extra attention and are loaded last to minimise movement. Learn more about our approach on the residential moving page.
Questions about Cleaning services
How much does professional cleaning cost in Espoo?
Cleaning costs in Espoo vary depending on the type of service (home cleaning, move-in/out cleaning, window cleaning), the size of the property, and the frequency. Mik Oy offers competitive, transparent pricing across all cleaning services. Request a free quote for an accurate estimate based on your specific needs.
Do you offer same-day cleaning services in Vantaa?
In many cases, yes – depending on availability. If you need urgent cleaning in Vantaa or the surrounding area, call us directly on +358 41 315 0822 and we will do our best to accommodate you. For regular bookings, we recommend at least 1-2 weeks notice.
Do you use eco-friendly cleaning products?
Yes, we can provide environmentally friendly cleaning options on request. If you have allergies, young children, or pets, simply let us know when booking and we will use suitable products throughout. For more details, visit our home cleaning page.
What is included in a move-out cleaning service?
Our move-in and move-out cleaning service includes full kitchen deep cleaning, bathroom sanitisation, floor washing, dusting all surfaces, cleaning inside cabinets, and removing any leftover debris. It is designed to meet Finnish landlord handover standards and protect your rental deposit.
Can I book a one-time deep clean before hosting an event in Helsinki?
Absolutely. We offer one-time deep cleaning for special occasions, seasonal needs, or pre-event preparation across Helsinki and Uusimaa. Book your cleaning service here.
Do I need to be home during the cleaning service?
No, many of our clients provide access in advance and our trusted team completes the service while they are away. This is especially common for AirBnB cleaning and office cleaning bookings.
Can you handle pet hair and allergy-sensitive cleaning in Järvenpää?
Yes, we specialise in deep cleaning for homes with pets and allergy concerns across Järvenpää and surrounding areas. We use appropriate products and thorough methods to remove allergens, dander, and pet hair effectively. Contact us to discuss your specific requirements.
How do I prepare for a post-renovation cleaning?
We recommend clearing large debris and leftover building materials first. Our team will then handle fine construction dust, paint residues, surface polishing, and detailed cleaning throughout. For more information, visit our move-in and move-out cleaning page.
Questions about Delivery services
Do you deliver large items like sofas, beds, or appliances in Helsinki?
Yes, we handle large-item deliveries safely across Helsinki, Espoo, Vantaa and the wider Uusimaa region. Our team places items in the room of your choice and can assist with basic assembly. Learn more on our delivery services page.
Can I schedule recurring deliveries for my business in Uusimaa?
Yes, we offer tailored recurring delivery schedules for businesses across Uusimaa. Whether you need weekly, bi-weekly, or monthly transport, we can build a plan around your operations. For business enquiries, see our commercial delivery page.
Do you provide same-day delivery services?
Yes, depending on availability we can arrange urgent same-day deliveries across our service area. Call us directly on +358 41 315 0822 for urgent requests.
How do you ensure safe handling of fragile deliveries?
We use padding, protective wrapping, and careful loading methods to protect fragile goods throughout every delivery. Our team is trained to handle valuable and delicate items with extra care.
Can you pick up an item I purchased from a store and deliver it to my home?
Yes, we regularly handle store-to-home deliveries for furniture, appliances, and other large purchases across Helsinki and Uusimaa. Book a delivery here.
What if my delivery includes assembly?
Our team can assemble and set up items such as furniture upon request. Simply mention assembly when you book your delivery so we can bring the right tools.
Questions about the Company
Is Mik Oy a registered company in Finland?
Yes, Mik Dajac Oy is a fully registered Finnish company. You can verify our registration details through the Finnish Patent and Registration Office (PRH) or the Finnish business register at ytj.fi. We operate fully in compliance with Finnish consumer protection laws and business regulations.
Do you provide free estimates for all services?
Yes, we offer free quotes with no hidden costs for all services. Request your quote here and we will respond within 24 hours.
How much notice do you need for booking a service in Helsinki?
We recommend booking 1-2 weeks in advance where possible. However, we also handle urgent and last-minute requests depending on availability. Contact us to check availability for your preferred date.
Are your movers and cleaners insured?
Yes, all Mik Oy professionals are insured for your complete peace of mind. We take full responsibility for the safe handling of your belongings and property throughout every job.
What payment options do you accept?
We accept bank transfers, card payments, and business invoicing. All pricing is transparent and agreed upon before any work begins. For more details, visit our Pay Online page.
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