FAQs (Frequently Asked Questions)

Got Questions? We Have Answers

Questions about Moving services

How should I prepare my home before the movers arrive?

We recommend labeling boxes, setting aside fragile items, and clearing pathways to speed up the process.

Can you disassemble and reassemble my furniture?

Yes, our movers can take apart and reassemble beds, wardrobes, and other large furniture pieces.

Do you move items up or down multiple flights of stairs?

Yes, our team is equipped to handle moves in apartments with or without elevators.

What happens if my moving date changes at the last minute?

Simply contact us — we’ll do our best to adjust your booking to the new date.

How do you protect furniture and fragile items during a move?

We use blankets, straps, and protective wrapping to ensure everything arrives safely.

Do you offer evening or weekend moving services?

Yes, we provide flexible scheduling, including evenings and weekends, to fit your timeline.

Questions about Cleaning services

Do you use eco-friendly cleaning products?

Yes, we can provide environmentally friendly cleaning options upon request.

What’s included in a post-move cleaning service?

This includes kitchen deep cleaning, bathroom sanitization, dusting, floor washing, and removing any leftover moving debris.

Can I book one-time deep cleaning before hosting an event?

Absolutely — we provide one-time cleaning for special occasions or seasonal needs.

Do I need to be home during the cleaning service?

No — many clients provide access in advance, and our trusted team can complete the service while you’re away.

Can you handle pet hair and allergy-sensitive cleaning?

Yes, we specialize in deep cleaning for households with pets and allergy concerns.

How do I prepare for a post-renovation cleaning?

We recommend clearing large debris first. Our team will then take care of fine dust, paint splatters, and detailed cleaning.

Questions about Delivery services

Do you deliver large items like sofas, beds, or appliances?

Yes, we handle large-item deliveries safely and place them in the room of your choice.

Can I schedule recurring deliveries for my business?

Yes, we offer tailored delivery schedules for companies needing regular transport.

Do you provide same-day delivery services?

Yes, depending on availability, we can arrange urgent same-day deliveries.

How do you ensure safe handling of fragile deliveries?

We use padding, straps, and careful loading methods to protect fragile goods.

Can you pick up an item I purchased from a store and deliver it to my home?

Yes, we often provide delivery services for store-bought furniture and appliances.

What if my delivery includes assembly?

Our team can assemble and set up items such as furniture upon request.

Questions about the Company

Do you provide free estimates for all services?

Yes, we offer free quotes with no hidden costs.

How much notice do you need for booking a service?

We recommend 1–2 weeks, but we also handle urgent requests if possible.

Are your movers and cleaners insured?

Yes, all our professionals are insured for your peace of mind.

What payment options do you accept?

We accept major payment methods, including bank transfers, card payments, and invoicing for businesses.

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What Your Neighbors Say About Us

Our clients are our greatest advocates. We take pride in the lasting relationships we’ve built and the glowing reviews we’ve received.

5 Stars

They handled my belongings with great care and attention to detail. The Mik Dajac Oy movers went above and beyond to make the process smooth and stress-free. I highly recommend them to anyone in need of reliable and trustworthy movers.

Sara

Helsinki

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+358 41 315 0822

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